FAQ
Click here to go to the Find a Rep & Vendor page. In the section labeled "Find a Rep or Vendor Near You," choose to search for a vendor, and enter your zip code or state, and click "Find." Once you perform the search, the territory manager(s) in your area will be shown along with a link to contact them.
If there is currently no territory manager in your area, please contact OneCoast Customer Care at 1-866-592-5514, option 1.
During the checkout process, you are able to update your payment information in Step 2. After you have entered and confirmed your shipping location in Step 1, you will be prompted to move into Step 2. In this section, you are asked to select your Payment Type. Select "Pre-Approved Vendor Terms". Please note that every customer is required to enter a credit card as a form of validation. This is true even if you plan to make all of your OneCoast.com purchases with credit. Your card will not be charged.
If you are currently NOT on terms with a vendor and want to submit an order with terms, please contact OneCoast Customer Care at 470-443-2247, option 1 as additional information will be needed to process the order.
Processing and shipping time can vary depending on the vendor that you order. It can be longer during busy seasons and show season. Your confirmation email will have an approximate processing and ship time for your order.
The minimum time for processing is 2-3 days. If you'd like to request rush processing for your order, you can make a note on the last page of the Checkout Process requesting it. There may be an additional charge to rush processing on a vendor.
Your OneCoast territory manager will be supplied with product samples and are experts in product questions. You can contact your territory manager to schedule or an appointment or give them a call.
If there is no territory manager in your area or if you were unable to reach your territory manager, please contact OneCoast Customer Care by email or at 470-443-2247.
Your OneCoast territory manager will be supplied with product samples and are experts in product questions. You can contact your territory manager to schedule or an appointment or give them a call.
To order through a territory manager or online, you must be a wholesale customer. Some vendors do have general consumer websites for this instance. If you have any questions, please contact OneCoast Customer Care by email or at 470-443-2247 .